Frequently Asked Questions
Everything you need to know about your favorite velour essentials and tracksuits.
How do I care for my signature velour tracksuit?
To keep your velour looking plush, we recommend machine washing inside out on a cold, gentle cycle and tumble drying on low. Avoid ironing directly on any embellishments or logos.
What is your return policy?
We offer returns on unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How long does shipping take?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout if you need your Juicy fix sooner.
How do I determine my size?
Our tracksuits are designed for a slim, iconic fit. Please refer to our detailed Size Guide located on each product page to find your perfect measurements.
Do you offer international shipping?
Yes, we ship to a wide range of countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.